Description
Devonshire Hayes has partnered with a fantastic company to help them secure an IT Service Desk Analyst.
Job spec:
* Being the first point of contact for all IT-related support for the firm company, ensuring that each support call (telephone, e-mail or in person) is dealt with promptly, efficiently, competently, and professionally. This includes providing out-of-hours support (at weekends and until midnight Mondays to Fridays) on a rotational basis as part of the IT 24/7 follow-the-sun support offering.
* Excellent troubleshooting skills, with demonstrable general knowledge of hardware, such as laptops (Intune), and mobiles.
* A minimum of 12 months' IT help desk support experience within a professional service
* Experience of core Microsoft Office 365 products – Word, Excel, PowerPoint, Outlook and Teams.
* General understanding of legal software is advantageous.
* Audio/Video conference knowledge desirable.
* ITIL Foundation qualification desirable.
Hybrid working 50%: One week in the office and the next week WFH
Job Details
| Location |
London |
| Job Type |
Permanent |
| Language |
English |
| Salary |
£30000 - £34000/annum |
