Description

Our client is a Global Supply Chain who are currently looking for a Business Change Manager who has worldwide exposure. This is not a project manager job. key Responsibilities: * Conducting an as-is (assessment of current processes/ways of working/governance/technology), to be (identification of future processes/ways of working/technology needs) and gap analysis. * Identifying what changes in processes, procedures and practices are needed to achieve the change and deliver the planned benefits * Identifying and preparation of risk mitigation tactics * Identification and management of anticipated resistance to change * Development and delivery of actions for change management levers: assessment of as-is/to be, gap analysis, change management strategy per country, communications plan, sponsor/stakeholder roadmap, training plan, anchoring plan. * Define, measure and report success metrics and monitor change processes * Create/manage communications across the project, for the product/project owner, in line with the agreed communication plan, ensuring consistent and clear messages that maximise engagement and ownership in individual businesses. * Design and deliver (in conjunction with external providers, technology and local business owners/change champions) user and super-user training * Support on AI projects and be part of the AI community discussions * Manage feedback loop of user experience in testing/training/deployment Skills & Experience: * 5 years plus change management experience delivering technology change with proven understanding of processes involved in introducing technology-related business changes to the business. * Hold a Change Management qualification and experience of working within a similar multi entity/global environment with worldwide countries * Excellent written and verbal communication skills, with the experience of communications planning to support change initiatives and negotiation skills. * Experience with CTRM, ERP deployments and AI would be an advantage. * Languages would be an advantage * RP deployments and AI would be an advantage