Description

Sales Support Executive, Established Safari Company are looking for a new Sales Support Executive to join their small specialist team and provide administrative support in the production and execution of their tailormade journeys to Africa. A salary of 28K-35K is on offer dependent upon experience and both hybrid and fully remote working is possible. Sales Support Executive Responsibilities: Support sales colleagues across all stages of the client journey Deliver consistently high standards of customer care Check service availability and prepare quotations Track booking deadlines and confirm arrangements Finalise travel plans and secure all trip components Maintain accurate, up-to-date records in the client portal and internal systems Perform quality checks to ensure completeness Identify opportunities for additional sales Manage invoicing and process payments across platforms Issue tickets and prepare clients ahead of departure Coordinate with local partners to confirm services and resolve issues Work with sales teams to handle requests and resolve problems throughout the trip lifecycle Recommend improvements to systems and client experience Arrange upgrades, confirm with suppliers, and ensure correct billing Send pre-departure welcome packs Manage post-trip feedback and share insights internally Confirm special arrangements and key celebrations with accommodation providers Provide out-of-hours assistance when required Sales Support Executive Experinec Required: Experience working within a comparable role with the travel sector – essential Strong Knowledge of logistics on the ground in Africa - desirable Operations Executive Additional Information: Working hours 9.00am – 5.30pm, Monday to Friday 20 days holiday plus bank holidays, rising a day per year worked to a maximum of 25 Birthdays off Contributory pension If you are interested in the above Sales Support role and you fit the criteria please send your CV to (url removed)