Description

Full job description Freight Forwarder - LHR/Feltham - £30k - £35k We are seeking a motivated and detail-oriented Pricing / Commercial executive to join this company. This role is responsible for managing day-to-day customer pricing requests, maintaining strong customer relationships, and supporting the commercial success of the business through accurate and timely quotations. The ideal candidate will be highly organized, customer-focused, and able to work efficiently in a fast-paced environment while collaborating closely with internal teams and external clients. Key Responsibilities * Prepare and manage daily customer pricing and quotation requests across freight forwarding services. * Communicate directly with customers to understand requirements and provide tailored pricing solutions. * Follow up on quotations and actively chase customer feedback to maximize conversion opportunities. * Build and maintain strong working relationships with customers and internal stakeholders. * Ensure all pricing information is accurate, competitive, and delivered within agreed timelines. * Maintain organized records of quotations, customer communication, and follow-up actions. * Work collaboratively within the pricing and operations teams to support business objectives. * Prioritize workloads effectively and stay on top of day-to-day tasks in a busy environment. * Identify opportunities to improve processes and work smarter to increase efficiency and service levels. Daily Tasks • Review incoming quotation requests from customer and team. • Contact suppliers by phone/email to request up-to-date prices. • Follow up with suppliers to ensure timely receipt of quotations. • Compare and evaluate multiple suppliers offers. • Prepare pricing sheets and quotations. Skills & Experience * Previous experience within freight forwarding Pricing is essential * Strong communication and customer service skills. * Excellent attention to detail and accuracy. * Highly organized with strong time management abilities. * Ability to multitask and manage competing priorities effectively. * Proactive mindset with strong follow-up and problem-solving skills. * Comfortable working both independently and as part of a team. * Proficiency in Microsoft Office and freight/logistics systems is advantageous