Description

Job Purpose To drive the growth of sales by leading business development initiatives, managing key customer relationships and consistently delivering on sales targets. The Sales Manager will play a pivotal role in expanding market presence, developing new business opportunities, and ensuring high standards of customer service and account management where necessary. Key Responsibilities Sales Strategy & Market Development * Develop and implement sales plans aligned with company objectives. * Identify and pursue new business opportunities in domestic (and international*) markets. * Gather and analyse market intelligence and customer feedback to inform product positioning and development. * Report on competitor activity and market trends. Business Development & Sales Execution * Prepare and oversee quotations, tenders, and commercial proposals. * Plan and execute field sales trips for business development purposes, managing costs and ensuring efficient use of time and resource. * Maintain accurate CRM records and contribute to regular sales reporting. * Work closely with internal teams (Customer Service, Technical, Production, Marketing) to ensure smooth order fulfilment and customer satisfaction. * Prepare and submit sales forecasts, plans, and reports as required. Account Management & Customer Engagement * Manage and develop relationships with key accounts and partners. * Conduct regular site visits and maintain strong customer engagement. * Represent the company at trade shows, exhibitions, and industry events. * Ensure high standards of customer service and responsiveness. Compliance & Team Support * Comply fully with company policies, procedures, and guidelines in all duties. * Provide backup assistance for other team members and cover roles as needed. * Carry out ad hoc tasks and projects as required by management. We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel