Description

Service Advisor – Prestige Main Dealership - Experience in this role is ESSENTIAL Location: Portsmouth Salary: £31,000 Basic | OTE £40,600 Hours: 45 hours per week Saturday Rota: 1 in 4 Saturdays, paid as overtime Join a Prestigious Automotive Brand An exciting opportunity has arisen for an experienced Service Advisor to join a well-established prestige main dealership in Portsmouth. You'll become part of a friendly and professional aftersales team providing outstanding customer service and ensuring every customer enjoys a first-class dealership experience. This is an excellent opportunity for an experienced Service Advisor looking to further their career within a premium automotive environment. The Role As a Service Advisor, you will be the main point of contact for customers throughout their service journey. Your responsibilities will include: * Greeting customers and discussing their vehicle service and repair requirements. * Booking vehicles into the workshop efficiently. * Keeping customers informed throughout the repair process. * Preparing estimates and explaining completed work. * Upselling additional products and services where appropriate. * Liaising closely with technicians and the workshop team to ensure excellent service delivery. * Delivering exceptional levels of customer satisfaction. What We're Looking For * Previous experience as a Service Advisor is essential. * Experience within a prestige dealership would be advantageous, but is not essential. * Excellent communication and customer service skills. * Strong organisational skills with the ability to multitask. * A professional, positive, and team-focused attitude. * Full UK driving licence preferred. What's on Offer * £31,000 basic salary. * On-target earnings of £40,600. * 45-hour working week. * 1 in 4 Saturdays, paid as overtime. * Opportunity to join a respected prestige main dealership. If you're an experienced Service Advisor looking for your next challenge with a premium automotive brand, we'd love to hear from you. Apply today to take the next step in your automotive career