Description

My client is a highly regarded and prestigious commercial financial services organisation. An opportunity has arisen for an experienced and proactive Credit Controller to join a busy collections team. The role would suit someone who enjoys building strong customer relationships while ensuring outstanding debts are collected efficiently, effectively and professionally. As a Credit Controller you will be responsible for managing a portfolio of customer accounts, reducing early arrears, whilst delivering excellent customer service. Main Duties * Proactively manage and collect outstanding customer debt. * Contact customers by telephone and email to resolve overdue accounts. * Allocate incoming payments accurately. * Reconcile customer accounts and investigate payment discrepancies, ensuring these are resolved quickly Key Requirements * Proven background in Credit Control essential * Strong negotiation skills. * Knowledge of creditworthiness & credit monitoring procedures * Excellent communication skills and relationship building * Strong attention to detail with good problem-solving abilities. * Confident working with Microsoft Excel and bespoke systems (training provided) * Ability to prioritise workload and manage multiple accounts. * Professional and confident telephone manner. * Organised with excellent time management skills. * Experience of Consumer debt collection is helpful. Premier Placement Services are acting as an employment agency for this vacancy