Description

LMS Administrator & Developer C£35K Basic Salary Staffordshire/Hybrid (2 x a week onsite) We’re working with a leading organisation to recruit an LMS Administrator and Developer to support the effective configuration, development and ongoing management of its digital learning systems. This is a key role within the learning function, working closely with L&D colleagues and wider Digital & Technology teams to ensure that learning platforms and systems are configured effectively, provide a positive learner experience and support the organisation’s wider learning strategy. You’ll act as the key point of contact for digital learning system configuration and implementation, with responsibility spanning LMS/LXP administration, user management, reporting, system optimisation, testing and governance. Responsibilities * Take responsibility for the configuration and administration of digital learning systems, including the LMS/LXP, learning community and associated platforms. * Configure learning resources, content and learner experiences within the LMS, ensuring they align with organisational and learning objectives. * Manage users, roles, permissions and learner groups across digital learning platforms. * Use xAPI and Docebo Flow to track and record learning activity, support personalisation and generate meaningful insight into learning impact. * Identify and resolve system issues, making minor code or configuration changes where appropriate to improve the learner experience. * Escalate more complex technical issues to external vendors, suppliers or service providers where required. * Produce regular and ad-hoc reports to support decision-making and monitor key learning and system metrics. * Provide guidance, training and ongoing support to colleagues using the digital learning systems. * Support the development and delivery of the education systems roadmap, ensuring system changes and developments are managed effectively alongside available technical and resource capacity. * Maintain an effective QA and testing process for learning content and digital platform configuration. * Contribute to the development of system governance, policies, procedures and standards. * Keep up to date with developments, emerging technologies and best practice across learning systems and digital learning technology. Skills and experience * Proven experience in digital systems administration within an L&D or learning environment. * Experience configuring and managing digital learning platforms, including an LMS/LXP, ideally Docebo * Strong attention to detail, with a high level of commitment to data accuracy and integrity. * Strong analytical skills, with the ability to interpret data and communicate meaningful insight to a range of stakeholders. * Experience managing user accounts, roles, permissions and learner groups. * Ability to troubleshoot system issues and identify appropriate solutions, including making minor technical or code changes where required. * Experience producing reports and using system data to support decision-making. * Ability to train and support users with varying levels of technical experience. * Excellent written and verbal communication skills. * Strong organisational skills and the ability to manage multiple projects and priorities simultaneously. * Experience managing projects involving external suppliers, agencies or technology partners. * A collaborative approach and the ability to work effectively with both technical and non-technical stakeholders. Education * Degree in a relevant subject area or equivalent professional experience Blue Eskimo is the leading provider of specialist recruitment for the Learning and Development, e-learning and Training sectors. We provide interim, fixed term contract and permanent roles for multiple disciplines. These include Learning and Development Managers, e-learning Business Development Managers, E-learning Instructional Designers, eLearning Project Managers, Learning Technology Managers, Training Operations Managers, Training and e-learning Consultants, IT Trainers & Soft Skills Trainers