Lead CRM Architect: Agentic AI & Transformation in London
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Lead CRM Architect: Agentic AI & Transformation
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- London
- Competitive
- IT, Software & Web Development
- Permanent
Description
Quadient is seeking a Lead Solution Architect for the CRM Domain & Agentic AI to shape its Customer Experience architecture and roadmap. You will own end-to-end CRM designs, drive platform evolution from Salesforce to Dynamics, and set governance for scalable, secure solutions in a complex enterprise environment.
You will collaborate with business and IT leaders to translate journeys into architecture requirements and explore AI-enabled opportunities to enhance customer engagement and processes.
Job Details
| Location | London |
| Job Type | Permanent |
| Language | English |
| Salary | Competitive |
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